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Mitel MiVoice Business/MCD/3300 / Re: what are SMH History logs?
« Last post by johnp on January 13, 2026, 08:57:57 AM »Not sure, but might be some type of sip vmail message notification type of log
News:
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Mitel MiVoice Business/MCD/3300 / what are SMH History logs?
« Last post by ralph on January 12, 2026, 12:29:39 PM »I've never seen these logs before. They're saved in /vmail.
I don't know how I would have enabled them but they seem to be creating new files every 45 minutes or so.
I rebooted the system to see if I could turn them off but it survived the reboot.
[EDIT] Here's the name of one of the files: SMH_Log_30ae542c_20260112_094903.txt [/EDIT]
Here's a sample of the 1st part of one of the files:
I don't know how I would have enabled them but they seem to be creating new files every 45 minutes or so.
I rebooted the system to see if I could turn them off but it survived the reboot.
[EDIT] Here's the name of one of the files: SMH_Log_30ae542c_20260112_094903.txt [/EDIT]
Here's a sample of the 1st part of one of the files:
Code: [Select]
g_SMH_History = 1
CCC SMH SSM
30ae542c 00000000 15:48:43.500 | |<----------- START ------------|
30ae542c 00000000 15:48:43.500 | |--------- START_ACK ---------->|
30ae542c 2df66818 15:48:43.500 | |<--------- REQ_OFFER ----------|
30ae542c 2df66818 15:48:43.500 | | | ## State SMH_MAIN_FSM_SR ## SMH_SR_FSM_IN
30ae542c 00000000 15:48:43.510 |---------- OPEN_RX ----------->| |
30ae542c 2df66818 15:48:43.510 | | | ## State SMH_MAIN_FSM_SR ## SMH_SR_FSM_IN_OPRx
30ae542c 2df66818 15:48:43.520 | |<------- IN_CALL_200_OK -------|
30ae542c 2df66818 15:48:44.220 | |<- |
30ae542c 2df66818 15:48:44.220 | | ) TIMEOUT_REQ_OFFER |
30ae542c 2df66818 15:48:44.220 | |<- |
30ae542c 2df66818 15:48:44.220 | |---------- OFFER_SR ---------->|3
Mitel MiVoice Business/MCD/3300 / Re: User Creation Problem
« Last post by ZuluAlpha on January 08, 2026, 02:03:52 PM »You'll need to search by extension and either rename that user or delete and re-create.
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Mitel MiVoice Business/MCD/3300 / Re: User Creation Problem
« Last post by san_typ on January 08, 2026, 11:14:18 AM »Dear, when I enter the command LOCATE NUMBER 3644, the following result is displayed:
The number refers to a Superset 4150.
The number refers to a Superset 4150.
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Mitel MiVoice Business/MCD/3300 / Re: Problem creating or modifying ARS
« Last post by san_typ on January 08, 2026, 11:10:20 AM »Dear:
Thanks for you help.
Thanks for you help.
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SIP On Mitel / Re: Recycling a 6920
« Last post by johnp on January 07, 2026, 04:51:23 PM »Think 7.2 might be the latest, I could make the files within this version available if requested
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SIP On Mitel / Re: Recycling a 6920
« Last post by johnp on January 07, 2026, 12:18:19 PM »You will need to change to the sip firmware.
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SIP On Mitel / Re: Recycling a 6920
« Last post by dilkie on January 07, 2026, 09:40:11 AM »check the status to get it's ip address and connect with a web browser.. you should be able to program everything from that.
i think the default admin password is 22222.. i think.
-lee
i think the default admin password is 22222.. i think.
-lee
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SIP On Mitel / Recycling a 6920
« Last post by Linux-geek on January 07, 2026, 07:15:56 AM »I am trying to recycle a discarded Mitel 6920. I hope to use it to replace my ancient Polycom phone.
I have managed a factory reset to delete the previous user's details, and the phone now asks for the IP address of a Border Gateway.
The PIN number 73738 gets me into the "advanced" menu on the phone, but there is nowhere I can load the log-in details of my own SIP server.
Does anybody know the "Magic Incantation" to do this?
I have managed a factory reset to delete the previous user's details, and the phone now asks for the IP address of a Border Gateway.
The PIN number 73738 gets me into the "advanced" menu on the phone, but there is nowhere I can load the log-in details of my own SIP server.
Does anybody know the "Magic Incantation" to do this?
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Mitel MiVoice Business/MCD/3300 / Re: MiCollab App No Audio - 365 Cloud PC
« Last post by BillyB2 on January 05, 2026, 05:12:49 PM »Hello
Other people using MiCollab through the Cloud PC its working fine. This specific user they tried a new headset also and tried the MiCollab Web Version but still nothing. I did a factory reset of the app also but no luck, I'm not 100% sure I feel like its a permissions issue.
When I login to the Cloud PC with this persons account on my own machine with my own headset MiCollab is fine
Other people using MiCollab through the Cloud PC its working fine. This specific user they tried a new headset also and tried the MiCollab Web Version but still nothing. I did a factory reset of the app also but no luck, I'm not 100% sure I feel like its a permissions issue.
When I login to the Cloud PC with this persons account on my own machine with my own headset MiCollab is fine