Recent Posts

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Introduction and Announcements / MUG Webinar: Mitel Device Portfolio Update
« Last post by Mitel User Group on November 05, 2025, 12:53:21 PM »
Join the Mitel User Group for our upcoming webinar on Mitel's Device Portfolio Update 2025. This session will spotlight the latest in DECT and IP device innovations and provide direction where Mitel is heading next.

Title: MUG Webinar: Mitel Device Portfolio Update
Date: Monday, November 10, 2025
Time: 10 am CT/5 pm CET

Learn More: https://mitelusergroup.org/events/miteldeviceupdate-2/

If you're not a member of the Mitel User Group, you can join for free today to access great educational resources and events: https://mitelusergroup.org/
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Join us for a special Mitel User Group training TOMORROW November 6 where Caroline Murphy will explore multimedia configuration in Mitel CX for CloudLink.

Title: MUG Training: Multimedia Configuration in Mitel CX for CloudLink
Date: Thursday, November 6, 2025
Time: 9 am CDT / 4 pm CET

Learn More: https://mitelusergroup.org/events/mitelcxforcloudlink/

If you're not currently a Mitel User Group member, join today to access great educational resources: https://mitelusergroup.org/
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Mitel Jobs and Mitel Careers / Available for work
« Last post by fishhead64 on November 05, 2025, 10:41:16 AM »
Due to a company reorg, I find myself available for work.
I'm three years in from a migration from on-prem Nortel/Avaya to Mitel hybrid cloud. We implemented MiVB, MICC, NuPoint, Revolution, MiCollab and I feel I have a very good handle on these products from the admin perspective.

I've learned a lot in three years and can surely be an asset to any organization.
I don't see a lot of activity on this board, but I'm hoping to rekindle that!
If anyone knows any opportunities or resources, please let me know. I can share my contact info and resume, message me.
Thanks in advance!
Al Feinberg
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Mitel MiVoice Business/MCD/3300 / Re: System Password reset in Linux
« Last post by sarond on November 04, 2025, 05:23:41 PM »
First enter MCD Shell
mcdDebug

Then to reset the password of system user with default password "password"
ResetLoginPassword "system"
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Mitel MiVoice Business/MCD/3300 / System Password reset in Linux
« Last post by borogerson on November 04, 2025, 01:03:02 PM »
What is the command to reset the system password from MSL Command line.
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Found the problem, on the MBG server I checked the extension's teleworker profile I changed the user id of the set aside authentication, it has to be the same as icp side authentication. It was creating a different username. I reset the password too just to be sure.

I'm not sure if that is the right way to do it or should have I just need to use the default user account that the system generated when it created the teleworker profile but it worked so I'm good with that.

As usual, thanks for all the help guys. You guys always point me to the right direction to troubleshoot.
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That enables teleworker, but the teleworker password is in the MBG.
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Are we talking about this teleworker settings here on the micollab server?  See attachment.
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Mitel MiVoice Business/MCD/3300 / Re: 3300 ESM Too many active sessions
« Last post by acejavelin on October 29, 2025, 03:11:12 PM »
Note that this usually happens by closing the windows/tabs for ESM instead of logging out of the system properly... ;)
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Mitel MiVoice Business/MCD/3300 / Re: De-Assign Console Softkey
« Last post by BillyB2 on October 28, 2025, 09:01:36 PM »
We managed to work it out. We setup a dummy extension. Say 7501, set that to Call Forward to our external number

Managed to find where to push a full sync in YourSiteExplorer so the extension shows there. And just changed it on the Workflow, seems Ok now.

Thanks for your help
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