Hi everyone
Can't work out this issue.
We have an ACD path which interflows to a single line key on a phone which in turn has voicemail. Sounds simple. However it doesn't hit the voicemail box and continuously rings. However if i put in another voicemail box which i know works then it's fine. I've logged into the mailbox and a greeting has been setup so i'm baffled as to what the problem is.
I'm using MCD 6.0 SP3
Can anyone shed any light on this?
Thanks
Simon