Hi guys,
I have recently upgraded a customer from version 6 to version 7 of Micollab. When they enter Micollab and are prompted with the upgrade window the client downloads but then prompts them with the box in my attached screen shot. Even if you manually specify a source path the install still fails. If you manually run the 7.2 msi it still fails with the same error.
Their Micollab domain resolves to the Public IP of the MBG and proxies to the Micollab server. There is no local connection to Micollab.
Outside of their domain environment I can successfully upgrade a client without issue. So it seems to be something specific with their environment. The account I tried to do the upgrade on was an Administrator.
Any ideas what could be the issue here?
