Thank you very much for your help, gentlemen!
A bit more background:
- There are two 5300 series phones already setup and working on our system. They were setup by my boss, but it was a while ago and he cannot recall doing anything different than with our 5200 series phones. Unplugging them and rebooting them does not cause any issues and they boot up fine.
- We bought six brand new 5330s, and they all have this same L2 Download Error issue. The first time they boot, they got to the PIN, but after entering the PIN, they have all have this error.
- About 50% of the time I can Default the Network settings and get back to the PIN screen, but the same thing occurs if I enter the pin again. Can you verify that entering the PIN and extension is the same as on the 5200 series phones? **1XXXX where XXXX is the extension, right?
One correction to my last post:
- The phone boots and has "DHCP: Discovering Using Option 128+" but then shows "Releasing" and then tries again using Option 125.
ralph - Correct me if I'm wrong, but by "verify that the PBX is programmed with the correct phone type" do you mean make sure the extension I assigned to the phone has 5330 set as the phone type? If you do, I have verified that several times.
acejavelin - The firmware version was the number that shows on boot labeled "Boot Ver" and "Master Ver" Am I correct in deducing that is indeed the firmware version?