Author Topic: Attendant call forward or overflow to the automated attendant  (Read 14 times)

Offline Bryan Kipp

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Want incoming callers from PRI to ring the console 3-4 times and route to the automated attendant in Day mode.

Want incoming callers from PRI to ring the automated attendant in night 2 mode. I caller dials 0 to route to the console.

Want incoming callers from the PRI to ring the ring group (555) with 2 analog extensions in it in Night 1 mode.

Currently incoming calls ring console 3-4 times and route to voicemail, but get "please enter your voicemail box" greeting.

PRI DNIS = 4 digits.   LDN keys = 4 digits.  Console extension = 4 digits.  All other extensions = 3 digits.
Voicemail box length in form 49 = 3 digits.

 

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