Hello every one I'm pretty new to ring groups on the MiVB, I have been working with the Office 250 for years with the UCD hunt groups and I wanted to know best practice for a all ring ring group that stays in the group and until it's answered or the caller hangs up. This is for a doctors office with about 10 to 20 phones as members who will have a present button on the phone when they do not need to answer the calls, also I want to show the practice manager how to monitor them with MiCC. Note did not want to be ACD/Hotdesk to do cost, very sorry for this long message and thank you for any advise2.