MiVB Ring Groups best way to setup up.

[marx33]

Hello every one I'm pretty new to ring groups on the MiVB, I have been working with the Office 250 for years with the UCD hunt groups and I wanted to know best practice for a all ring ring group that stays in the group and until it's answered or the caller hangs up. This is for a doctors office with about 10 to 20 phones as members who will have a present button on the phone when they do not need to answer the calls, also I want to show the practice manager how to monitor them with MiCC. Note did not want to be ACD/Hotdesk to do cost, very sorry for this long message and thank you for any advise2.

[sunspark]

Create ring group (ring all) with maximum timer, and put all your members extension. In the overflow put the number of your ring group for looping.

On each extension you can create a group presence to join and leave the group.

In micc you can monitor your ring group members by extension

[marx33]

Thank you, what happens if I just leave the default timers and no overflow what happens to the call?