« previous next »
Pages: [1]   Go Down

Author Topic: Call center no handset  (Read 1218 times)

Offline magnus

  • Full Member
  • ***
  • Posts: 156
  • Country: ca
  • Karma: +0/-0
    • View Profile
Call center no handset
« on: February 28, 2018, 02:23:09 PM »
Is there a way to disable the hang up button on the phones?

I have a call center that uses headsets and have removed all the handsets from the phones. If someone touches that button to hand up a call then the phone goes offhook for a couple minutes or they need to unplug the phone.
Logged

Offline VinceWhirlwind

  • Hero Member
  • *****
  • Posts: 899
  • Country: au
  • Karma: +31/-0
    • View Profile
Re: Call center no handset
« Reply #1 on: February 28, 2018, 05:20:46 PM »
Are you talking about the red button on a 5320?
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Call center no handset
« Reply #2 on: March 01, 2018, 06:37:46 AM »
This sounds made to order for Duct Tape.
Logged

Online sarond

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1404
  • Country: au
  • Karma: +73/-0
    • View Profile
Re: Call center no handset
« Reply #3 on: March 01, 2018, 08:14:38 AM »
Are the phones in headset mode? I thought this essentially disabled the hook switch.
Logged

Offline magnus

  • Full Member
  • ***
  • Posts: 156
  • Country: ca
  • Karma: +0/-0
    • View Profile
Re: Call center no handset
« Reply #4 on: March 01, 2018, 10:56:45 AM »
I am speaking of the hookswitch.

I don't think Duct tape would be acceptable in a place with "Luxury" in the name
Logged

Offline rotary dial tommy

  • Jr. Member
  • **
  • Posts: 65
  • Country: aw
  • Karma: +1/-1
    • View Profile
Re: Call center no handset
« Reply #5 on: March 01, 2018, 11:36:02 AM »
Use transparent packing tape it's almost invisible .
Logged

Offline VinceWhirlwind

  • Hero Member
  • *****
  • Posts: 899
  • Country: au
  • Karma: +31/-0
    • View Profile
Re: Call center no handset
« Reply #6 on: March 01, 2018, 05:11:31 PM »
Quote from: sarond on March 01, 2018, 08:14:38 AM
Are the phones in headset mode? I thought this essentially disabled the hook switch.

I have a 5320 on my desk right now - if I put it into headset mode, the hookswitch does nothing.
If you've taken away the handsets, then the phone must be in headset mode, right?
 
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Call center no handset
« Reply #7 on: March 02, 2018, 07:54:14 AM »
Quote from: magnus on March 01, 2018, 10:56:45 AM
I am speaking of the hookswitch.

I don't think Duct tape would be acceptable in a place with "Luxury" in the name

If you use luxury Duct Tape then it's a win-win.

Seriously, put the phones in headset mode.

Ralph
Logged

Offline rotary dial tommy

  • Jr. Member
  • **
  • Posts: 65
  • Country: aw
  • Karma: +1/-1
    • View Profile
Re: Call center no handset
« Reply #8 on: March 02, 2018, 09:58:11 AM »
Can I purchase luxury Ducktape at ACE hardware it's closer to my home than Home Depot ? Quack Quack !
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Call center no handset
« Reply #9 on: March 05, 2018, 07:23:09 AM »
Quote from: rotary dial tommy on March 02, 2018, 09:58:11 AM
Can I purchase luxury Ducktape at ACE hardware it's closer to my home than Home Depot ? Quack Quack !
Ace is fine but you can get the camouflage ducktape at Home Depot.  If you don't want it seen then it's better to use that.

Ralph
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10