Key remote forward

[sunspark]

Hi ,

It's possible to make from my phone a forward to antoher destination for another phone?

I know it's not clear :-)))

So from my phone 1111 i want a key (Enable/disabled) allow me to forward the DN 2222  to extension 3333.

Cheers

[sarond]

Yes you can use "Call Forwarding - Follow Me - Third Party" FAC
As long as you have it allowed in your COS

Program a Speed Call for your button, you will need one to enable and another to disable.

[sunspark]

Yes you can use "Call Forwarding - Follow Me - Third Party" FAC
As long as you have it allowed in your COS

Program a Speed Call for your button, you will need one to enable and another to disable.

Hi Sarond ,

I'dont understand how many and what type of key i have to create.

Call forwarding follo me : *65 and allowed in my Cos.

Can u give me an example , if i want forward 2222 to 3333 from my phone 1111 ?

Thanks.

[sarond]

The FAC you want is "Call Forwarding - Follow Me - Third Party" and "Cancel Call Forwarding - Follow Me - Third Party"

Let's say
*65 = Call Forwarding - Follow Me - Third Party
*75 = Cancel Call Forwarding - Follow Me - Third Party

COS for
1111 would need to have "Third Party Call Forward Follow Me Allow" set to yes
2222 would need to have "Third Party Call Forward Follow Me Accept" set to yes

To Forward 2222 to 3333
*65 2222 3333

To cancel Forwarding
*75 2222

You can then program these codes as a "User Speedcall" on a key.

[sunspark]

The FAC you want is "Call Forwarding - Follow Me - Third Party" and "Cancel Call Forwarding - Follow Me - Third Party"

Let's say
*65 = Call Forwarding - Follow Me - Third Party
*75 = Cancel Call Forwarding - Follow Me - Third Party

COS for
1111 would need to have "Third Party Call Forward Follow Me Allow" set to yes
2222 would need to have "Third Party Call Forward Follow Me Accept" set to yes

To Forward 2222 to 3333
*65 2222 3333

To cancel Forwarding
*75 2222

You can then program these codes as a "User Speedcall" on a key.

Thany you sarond it work's now , but i still have another issue

3333 is a nupoint mailbox (call flow) with only message ( our office is close ....)

If i call 3333 i have the announcement. but if i put 3333 in call forward i have ( welcome to message center please enter a mailbox number ....)

Any idea ?

Thanks

[x-man]

Yes. Call into VM like that will see an external call and put you into Auto Attendant. You have to break the intergration that is automatic for this. There are a cpouple of ways. One is by setting up a ADC route and the other is using name tag  hunt groups.

Thre are posts on here about it but its that long since I used this I won't attempt it and get it wrong.

[sunspark]

Yes. Call into VM like that will see an external call and put you into Auto Attendant. You have to break the intergration that is automatic for this. There are a cpouple of ways. One is by setting up a ADC route and the other is using name tag  hunt groups.

Thre are posts on here about it but its that long since I used this I won't attempt it and get it wrong.

hi,

I resolve the problem by putting 3333 in ACD path .  and if call forward in phone , i use acd path extension.

Thanks guys !!