Our company recently purchased and installed a Mitel system (3300 w/ 6920 & 6940 sets) I ordered a few M695 PKM's but my installer does not seem interested in programing them.
I can get the line presence keys (DSS/Service Lamp) to function but the built in LED's don't light up when the line is in use. Also, I don't see any programming options for the 3 keys below the screen within the Keys tab in the phone configuration.
Any idea on how do light the LED's or how to program the 3 buttons below the screen?