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i dont get Diagnostic report on mail from micollab soft phone client
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Topic: i dont get Diagnostic report on mail from micollab soft phone client (Read 1632 times)
abmitel
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i dont get Diagnostic report on mail from micollab soft phone client
«
on:
February 11, 2021, 10:59:50 AM »
Hi
i dont get diagnostic report on email , i select send diagnostics report , i can see the send report icon and it send the report .
n. but dont get the email. do i need to set smtp mail server details and where do i set it
Warm Regards
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sunspark
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Re: i dont get Diagnostic report on mail from micollab soft phone client
«
Reply #1 on:
February 11, 2021, 11:02:49 AM »
Legacy or next gen client ?
in both case you will not get the email .
legacy : you can see the report il the micollab server diag.
next gen : in program files/ mitel /micollab .....
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lundah
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Senior Chief Grunt
Re: i dont get Diagnostic report on mail from micollab soft phone client
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Reply #2 on:
February 12, 2021, 09:00:24 AM »
The MiCollab client sends the diagnostic log to the MiCollab server under /var/logs/feedback.
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mark.vanderheijden
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Re: i dont get Diagnostic report on mail from micollab soft phone client
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Reply #3 on:
February 12, 2021, 10:44:20 AM »
If you want to get an email you have to program the "Server to use for outbound SMTP" and "Forwarding address for administrative email" in the E-mail settings form.
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