Author Topic: Locate text file which records all the call records for each extension  (Read 3007 times)

Offline Ryskie

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Looking at integrating the 5000 with Rekoop (which is a time recording system)

Rekoop support have asked us to locate the .txt file which records all the call records for each extension.

Any ideas where i can find this?

Thanks in advance!


Offline acejavelin

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The 5000 does not support text file call records directly... you can manually make a text file of SMDR with System Administration, or you will need some kind of capture utility to make a file, since the 5000 doesn't "dump" call details to standard IP port, it requires handshaking to start the data flow

Offline Tech Electronics

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Ryskie,

You may be able to setup the Simple SMDR server that can be found on this site and then use that to get your file.

Thanks,

TE

Offline Ryskie

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Cheers guys!


 

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