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Author Topic: Locate text file which records all the call records for each extension  (Read 3058 times)

Offline Ryskie

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Locate text file which records all the call records for each extension
« on: March 10, 2016, 09:06:01 AM »
Looking at integrating the 5000 with Rekoop (which is a time recording system)

Rekoop support have asked us to locate the .txt file which records all the call records for each extension.

Any ideas where i can find this?

Thanks in advance!
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Offline acejavelin

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Re: Locate text file which records all the call records for each extension
« Reply #1 on: March 10, 2016, 11:36:18 AM »
The 5000 does not support text file call records directly... you can manually make a text file of SMDR with System Administration, or you will need some kind of capture utility to make a file, since the 5000 doesn't "dump" call details to standard IP port, it requires handshaking to start the data flow
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Offline Tech Electronics

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Re: Locate text file which records all the call records for each extension
« Reply #2 on: March 10, 2016, 12:23:04 PM »
Ryskie,

You may be able to setup the Simple SMDR server that can be found on this site and then use that to get your file.

Thanks,

TE
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Offline Ryskie

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Re: Locate text file which records all the call records for each extension
« Reply #3 on: March 11, 2016, 09:03:04 AM »
Cheers guys!
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