Report Generation: Call Tracking

[io]

We have an individual that claims they are receiving random phone calls from my company, although we haven't been able to find an origin for the alleged calls. Is there a report I can run that will return call events when a specific number has been dialed? It would be great if the report would tell which extension dialed the number and a specific time the call was made, but at this point I'll take what I can get.

We have CCMWeb. I can run "Extension Accounting by Phone Number/Location" and sift through every call place over a period of time, but that's 100+ individual reports for each extension that I have to CTRL+F to track activity. Is there a more efficient way to do this? Please advise.

Thanks!

[sarond]

If you have a CCM Server I would start with the SMDR Inspector.
Depends on what version you have to where you find it.
Older versions had it in the ccmweb, newer versions have it in the CC Client.

[io]

If you have a CCM Server I would start with the SMDR Inspector.
Depends on what version you have to where you find it.
Older versions had it in the ccmweb, newer versions have it in the CC Client.

Thanks - that sounds familiar. I'll try to track that down.