The delay will always be there and it's especially long since you're using LS trunks. The PBX has to find an open line then literally outpulse all the DTMF digits to dial the number. DEE is a cleaner solution than manual forward because unanswered calls come back to the business VMail but won't be noticeably faster, still needs to dial number. DND ON's suggestion about CRAs is right on, and you're correct that you'll need one for each ext that does this...set the DIGIT TRANSLATION TIMEOUT to go to a phantom that is forwarded to the cell. You can use the same recording for all, or customize per user (Hi, this is Bob but I'm out of the office, so please hold while your call is transferred to my cell). Remember that you can use copy/paste to create multiple phantoms and CRAs, then just change details. If I were doing this for a bunch of people I'd keep numbering consistent...say ext is XXX, I'd make phantom 24XXX, CRA 25XXX so I'd remember why I built all this.