Author Topic: Mitel 5000 Hot Desk assignments lost when power is lost  (Read 1036 times)

Offline bob2246

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Mitel 5000 Hot Desk assignments lost when power is lost
« on: February 02, 2017, 08:09:56 AM »
Our Mitel5000 system is configured such that there is a hot desk profile created for each person to allow for portability.  When our power goes out, which happens more than it should, all hot desk assignments are lost.  While not a huge problem, this creates mayhem when power is restored because nobody's phone rings until they remember to login.

Is there a way to configure the system to remember the hot desk assignments?

Thanks for your time.


Offline Dogbreath

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Re: Mitel 5000 Hot Desk assignments lost when power is lost
« Reply #1 on: February 03, 2017, 12:04:32 PM »
Are you using IP or TDM sets? If you're using IP you can "move" users by changing the MAC assigned against the phone.

Offline Tech Electronics

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Re: Mitel 5000 Hot Desk assignments lost when power is lost
« Reply #2 on: February 03, 2017, 02:28:53 PM »
bob2246,

There isn't a way to program the system to auto logon a particular HD user to a particular phone as that would kind of defeat the purpose of making them HD users in the first place. I do believe that with Phone Manager there is a setting for the Professional version that allows for something like that though.

***Update***

Actually I just looked and it doesn't do that.

Sorry,

TE
« Last Edit: February 03, 2017, 02:31:09 PM by Tech Electronics »


 

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