Telephone Directory Question

[pakman]

If I am having sync issues with the TD is it ok to export from one PBX with the numbers I'm missing and import into the PBX where there missing?

thanks,

[ralph]

I'm thinking that if you import them you may end up with a lot of duplicate entries when the sync is resolved.
It would be best to resolve the sync issues.

Ralph

[pakman]

what's the best steps to try and resolve these types of issues. The TD has been cleaned up so they all have names and numbers.

all other forms are sharing fine. I don't have any alarms or SDS errors on the box I'm trying to push the TD to. The typical way I have resolved this in the past isn't working. I have rebooted the box that doesn't have the TD and waited over night hoping something would change.

What's really strange is when the box first came up and I synced everything the TD had a lot of entries and now after several attempts to sync the two boxes the new box has only one entry for the lone phone I have programmed. Doesn't make sense that all the other numbers disappeared.

[ralph]

That's not making any sense to me either.
You may have to take it to tech support.

Ralph