Hey guys
As you can see I'm new here, I recently inherited temporarily the administration of Mitel 3300 ICP and MCD systems - with no real PBX admin knowledge as my background is more on sysadmin/storage side - as the previous guy left without proper handover and though I managed somehow to deal with the daily requests/tasks I'm now struggling with the following issue:
I have on MCD v 4.0 SP4/10.0.4.14 an extension that is forwarding calls to a Hunt Group, I'm trying to figure out where the call forwarding is enabled but no way
The extension is not assigned to any IP phone set (No mac address defined on user configuration), it doesn't have any feature enabled on it, checked call rerouting assignment and everything is set to 1
Any idea where I can find out how to disable the call forwarding on this extension ?
Thanks