Author Topic: 3300 upgrade Failed  (Read 2083 times)

Offline brogerson

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3300 upgrade Failed
« on: December 29, 2015, 02:07:40 PM »
Had a tech try an upgrade from 5 to 6.0 sp3 using Filezilla server and the software installer tool.

The files would not FTP from the server to the 3300, a lot of FTP errors on the log.

On the PC you can go to command prompt and login to FTP and do a dir and see all the files, also tried a second computer and had the same problem.

Usually if there is a problem with FTP there is a problem at the server end and not the 3300,  a DBMS check was done on the 3300 and there were no errors.



Offline bluewhite4

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Re: 3300 upgrade Failed
« Reply #1 on: December 29, 2015, 02:10:07 PM »
also tried a second computer and had the same problem.

What same problem? Unable to FTP to the FileZilla running computer?

Online ralph

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Re: 3300 upgrade Failed
« Reply #2 on: December 29, 2015, 03:44:40 PM »
Is Windows firewall turned on?

Ralph

Offline JasonTL

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Re: 3300 upgrade Failed
« Reply #3 on: January 04, 2016, 12:17:56 PM »
as Ralph stated, most likely a firewall issue. Seen it several times.


 

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