I have the ring group setup with the two users who's phones should ring when the original number isn't answered. I have then set the original number to forward the call to the ring group number when no answer internal/external. My problem is that the call only gets forwarded to one of the two phones after 4 rings, sometimes the second phone in the ring group will ring for a half ring before returning to the automated teller.
When its all setup correctly I would like it to go back to the original numbers voicemail if no one in the ring group answers.