Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel Software Applications
»
Unable to Transfer Voicemail Messages
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Unable to Transfer Voicemail Messages (Read 1639 times)
Gambler
Contributer
Posts: 9
Country:
Karma: +0/-0
Unable to Transfer Voicemail Messages
«
on:
September 23, 2015, 07:06:07 PM »
I am unable to send a VM in my mailbox to another user. I listen to voicemail, press 4 (G), announce the message, send to user.
User gets me announcing message but no meassage.
I checked FCOS for Give messages to active.
Any ideas.
Logged
lundah
Global Moderator
Hero Member
Posts: 1215
Country:
Karma: +66/-0
Senior Chief Grunt
Re: Unable to Transfer Voicemail Messages
«
Reply #1 on:
September 24, 2015, 09:18:20 AM »
Is the mailbox you're trying to give the message to in the same GCOS? Is the message marked confidential? Those 2 things would prevent you from being able to forward a message to another mailbox.
Logged
bluewhite4
Global Moderator
Hero Member
Posts: 1041
Country:
Karma: +20/-0
Re: Unable to Transfer Voicemail Messages
«
Reply #2 on:
September 25, 2015, 10:24:03 AM »
Is the person who you're giving the message to, checking/listening to the message via UCA/MiCollab?
I've had several customers who reported this issue, but it ended up being that UCA/MiCollab after an upgrade began nesting the forwarded message underneath the announcement message. You have to click on the little triangle next to the voicemail within UCA/MiCollab to listen to both.
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel Software Applications
»
Unable to Transfer Voicemail Messages
Sitemap
1
2
3
4
5
6
7
8
9
10