I have a question about changing the default behavior of the Auto Attendant mailbox. I am creating a flow required by Management that requires the timeout behavior of the mailbox created for MLAA to forward to " Operator Extension ". I have disabled the Disconnect on timeout however when we test this VMBox it requires that the message repeats three times before the transfer to " Operator Extension" Can we find a setting where we can remove this loop requirement?
Thanks In Advance, I suppose the GUI with our newer IVR's have tainted me.