Author Topic: Hot Desk : login failed - Enabled in COS; device not supported  (Read 3955 times)

Offline ralph

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Hot Desk : login failed - Enabled in COS; device not supported
« on: September 18, 2012, 03:25:23 PM »
I have a system that is generating this log about every 2 minutes:
Hot Desk : login failed - Enabled in COS; device not supported 4085

The only difference in the logs are the numbers   4085, 2002, 3001 etc. 
They're almost always different numbers.

Quote
Maintenance   1860   Info   2012/Sep/18   14:58:53   MOBILITY   Hot Desk : login failed - Enabled in COS; device not supported 4085   Main   Maintenance;0
Maintenance   1859   Info   2012/Sep/18   14:58:29   MOBILITY   Hot Desk : login failed - Enabled in COS; device not supported 2002   Main   Maintenance;0
Maintenance   1856   Info   2012/Sep/18   14:55:06   MOBILITY   Hot Desk : login failed - Enabled in COS; device not supported 2021   Main   Maintenance;0
Maintenance   1855   Info   2012/Sep/18   14:54:28   MOBILITY   Hot Desk : login failed - Enabled in COS; device not supported 4083   Main   Maintenance;0
Maintenance   1848   Info   2012/Sep/18   14:43:16   MOBILITY   Hot Desk : login failed - Enabled in COS; device not supported 4081   Main   Maintenance;0
Maintenance   1847   Info   2012/Sep/18   14:39:54   MOBILITY   Hot Desk : login failed - Enabled in COS; device not supported 1001   Main   Maintenance;0


Has anyone see this?

Ralph


Offline wiseguy

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Re: Hot Desk : login failed - Enabled in COS; device not supported
« Reply #1 on: September 18, 2012, 03:51:22 PM »
Not seen this before, what type of programmed devices? Full, IPDevice or Multicall?

Offline ralph

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Re: Hot Desk : login failed - Enabled in COS; device not supported
« Reply #2 on: September 18, 2012, 04:18:04 PM »
That's just it.
I've no clue.

They're mostly UCA softphones.  They do have PrairieFyre.
MCD 4.2

Ralph

Offline thelatman

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Re: Hot Desk : login failed - Enabled in COS; device not supported
« Reply #3 on: May 18, 2015, 04:28:45 AM »
Hi Ralph,

Did you ever get to the bottom of this?  I have a site doing the same thing using softphones with CCM, repeated errors in the logs:

"Hot Desk : login failed - Enabled in COS; device not supported xxx (DN)

Lat

Offline ralph

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Re: Hot Desk : login failed - Enabled in COS; device not supported
« Reply #4 on: May 18, 2015, 08:15:08 AM »
That was 3 years ago.
I can't remember. 
Shame on me for not posting the solution if I found one.

Ralph


 

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