Bria app crashing Mitel ?

[SUSD]

3300 MXe 2-Clustered Rel 4.2 / 10.2.0.26_2  EMB-VM 6-SX200 10-ASU

So I put the Bria app (3.2.1.77073) on my android phone. When I did that a couple months ago it seemed to work fine. Now, If I make a call to a Mitel extension, I get one way audio (Cell to Mitel) and when I end the call, the Mitel reboots ? I didn't make the connection, but it happened a couple weeks ago and when it happened today, I realized the system went down right after my call. I don't use the app that often and I don't want to keep taking down the system just for me to test.

Any ideas on settings of some type, cos or ? that could be the reason.   Thanks !


My Device config on 3300
Service Profile   
   Number     6564
  Device Type  Generic SIP Phone

[ralph]

I think this is the new remote reboot feature.

What do the logs say just before the reboot?
There should be something there when that happens.

I've found the easiest way to check the logs for something like that is to export it into Excel and check from there.

Ralph

[ralph]

Found something on MOL
Is this your problem?

Ralph

MN00399994 - SIP BRIA software locks up controller when calling embedded vmail.
REPORTED IN SW LOAD - 10.2.0.26_2
SYMPTOMS
Phones become unresponsive and system can not be accessed via network (no ESM, Telnet or FTP). 
 No logs generated, the following will be seen when monitoring the RTC shell.

./openssl-0.9.7d/crypto/evp/evp_enc.c(273): OpenSSL internal error, assertion fa
iled: inl > 0

WORKAROUND - Disable Voice Encryption in System Options. This is patched in 10.0.4.15 and 10.2.2.17

also

MN00397236 - MCD losing contact with IP Phones and IP trunks due to 0 bytes RTP.
  REPORTED IN SW LOAD - 10.2.0.26_2
SYMPTOMS
The IP Phones were not communicating with the MCD.  This is due to 0 byte RTPO from SIP BRIA or similar devices causing tnettask suspended.
On the 8 Aug 11 the customer had noticed that the IP Phones were not communicating with the MCD. When the dealer went to log into the system, they were unable to get the WebPages.

WORKAROUND = disable voice encryption.  This is patched in 10.0.4.15 and 10.2.2.17

[SUSD]

Thank you Ralph,

Yes, that is my version. Can't tell you how good this makes me feel, ever after I tell my boss it was me crashing the system.

Thanks !

[johnp]

I say blame it on the Warriors :-)

https://youtu.be/qoWjU8OAUaU?t=1m38s