Hello Mitel Techs!
We've got a customer that has a bad phone and we're wanting to swap it out with another phone, however I've discovered that there is a key (Message Waiting Indicator) that shows as a "Line in Use" and it won't let me clear the key. I have checked the voicemail and there is no messages in there. Any ideas on how to go about deleting the key off of this phone so I can swap the phone out?
Thanks,
-Iron