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Author Topic: Two extensions going to the same voice mail box  (Read 2379 times)

Offline rlafata

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Two extensions going to the same voice mail box
« on: February 17, 2015, 11:26:05 AM »
Request to add an additional extension to a 5330 IP phone and have it go to the same voice mail box as main extension.  Main extension is 21273 and added extension 21272. They want 21272 if not answered go to 21273 voice mail box.  Running 6.0.3 and Nupoint 16.2
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Offline ralph

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Re: Two extensions going to the same voice mail box
« Reply #1 on: February 17, 2015, 11:54:12 AM »
In the NuPoint you have an option for an alternate extension.
Put 21272 as the alternate extension to 21273

Ralph
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Offline rlafata

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Re: Two extensions going to the same voice mail box
« Reply #2 on: February 17, 2015, 02:06:17 PM »
I forgot about that option on the Nupoint. That did it Ralph.   Thanks!   :)
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Offline pmhaynes

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Re: Two extensions going to the same voice mail box
« Reply #3 on: February 18, 2015, 07:44:01 AM »
Quote from: ralph on February 17, 2015, 11:54:12 AM
In the NuPoint you have an option for an alternate extension.
Put 21272 as the alternate extension to 21273

Ralph
That's a new one to me, sounds very useful. Thx Ralph
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