Guys,
Mitel support have been asking for a "support package" when logging faults.
I don't remember ever being shown how to do this on the training and a quick Google and scan through the manuals did not tell me how to do this.
When i figured it out, not difficult really, i thought i would share with the community.
http://www.phonesystemhelp.info/how-to-create-a-support-package-for-ccm-micontact-centre/Please if anyone knows of a document on how to do this please post a link here.
Thanks
