Author Topic: Creating a "support package" for Mitel Support  (Read 2169 times)

Offline pmhaynes

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Creating a "support package" for Mitel Support
« on: November 27, 2014, 05:43:13 AM »
Guys,
Mitel support have been asking for a "support package" when logging faults.

I don't remember ever being shown how to do this on the training and a quick Google and scan through the manuals did not tell me how to do this.

When i figured it out, not difficult really, i thought i would share with the community.

http://www.phonesystemhelp.info/how-to-create-a-support-package-for-ccm-micontact-centre/


Please if anyone knows of a document on how to do this please post a link here.

Thanks



Offline boycey9

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Offline pmhaynes

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