Author Topic: music on hold volume issue  (Read 1624 times)

Offline markdevoll

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music on hold volume issue
« on: November 18, 2014, 02:14:43 PM »
i have a customer with a musac brand device and they say the volume keeps going up and down. i have a music on hold player that i put out there this weekend to see if it happened and they say it did. in going to go to site and test for my self. any ideas. i think it started happening after we upgraded from 5 to 6.0.10.75...


Offline Tech Electronics

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Re: music on hold volume issue
« Reply #1 on: November 19, 2014, 11:20:12 AM »
Markdevoll,

Haven't heard of that one, but you could take them to the latest version of 6.0.11.98 [6.0 SP2 PR3] and see if that fixes it.

Thanks,

TE


 

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