Hello,
Some of our users have configured their cell phone in the personal contacts settings in their mailboxes. We have a limitied number of incoming external lines (channels) from our PRI. I would like to know if when users personal contacts (cell phone) is invoked is it using one of our external lines? Just trying to see if for instance if everyone in the company configured their cell phone in personal contacts and for what ever rason this was invoked would all our external lines be tied up and customers wouldn't be able to get through?
Thanks