I have a direct dial inward number that points to a toll free number by our phone company.
This main DID will not be a real phone, but a virtual phone with VM that will ring on many of our Mitel IP phones.
I believe the DID is programmed in the NSU to a system speed dial number.
I have created a VM for an extension and set that extension to the programmed system speed dial.
I am fairly certain that I do nothing in Users and Devices or in Hunt Groups, but since there is not an extension in Users and Devices I do not see the extension in Call Rerouting and I know it needs to appear in that list.
How do I get the VM ext that I created to appear in Call Rerouting?
Will that complete the tasks needed to have the process work when the Toll free number is dialed?
Thanks again!