« previous next »
Pages: [1]   Go Down

Author Topic: Multicall on another switch?  (Read 1887 times)

Offline Big_Blue

  • Contributer
  • *
  • Posts: 16
  • Country: us
  • Karma: +0/-0
    • View Profile
Multicall on another switch?
« on: January 16, 2014, 09:34:09 PM »
I have a user  that needs to have a multicall button of an extension placed on their phone. The extension is on another mitel switch at a different location. When we try to add that extension to the button it says the extension is not valid. We are able to 4 digit dial between sites. What is the best way to get this to work?
Logged

Offline sarond

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1404
  • Country: au
  • Karma: +73/-0
    • View Profile
Re: Multicall on another switch?
« Reply #1 on: January 16, 2014, 11:06:04 PM »
Multicall keys are not supported across controllers.
You may want to try DSS/BLF depending on your needs.
Logged

Offline Big_Blue

  • Contributer
  • *
  • Posts: 16
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: Multicall on another switch?
« Reply #2 on: January 17, 2014, 08:55:11 AM »
DSS/BLF also gives the same error. Any ideas of how to get this to work?
Logged

Offline sarond

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1404
  • Country: au
  • Karma: +73/-0
    • View Profile
Re: Multicall on another switch?
« Reply #3 on: January 17, 2014, 04:58:11 PM »
Does the number appear in the the remote directory numbers form.
Logged

Offline jrg0852

  • Sr. Member
  • ****
  • Posts: 309
  • Country: us
  • Karma: +3/-0
  • Look out for the next tech. because it may be you!
    • View Profile
Re: Multicall on another switch?
« Reply #4 on: January 22, 2014, 03:16:01 PM »
Is the phone in question resilient to the controller that the line resides?
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10