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Author Topic: Multicall on another switch?  (Read 1886 times)

Offline Big_Blue

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Multicall on another switch?
« on: January 16, 2014, 09:34:09 PM »
I have a user  that needs to have a multicall button of an extension placed on their phone. The extension is on another mitel switch at a different location. When we try to add that extension to the button it says the extension is not valid. We are able to 4 digit dial between sites. What is the best way to get this to work?
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Offline sarond

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Re: Multicall on another switch?
« Reply #1 on: January 16, 2014, 11:06:04 PM »
Multicall keys are not supported across controllers.
You may want to try DSS/BLF depending on your needs.
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Offline Big_Blue

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Re: Multicall on another switch?
« Reply #2 on: January 17, 2014, 08:55:11 AM »
DSS/BLF also gives the same error. Any ideas of how to get this to work?
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Offline sarond

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Re: Multicall on another switch?
« Reply #3 on: January 17, 2014, 04:58:11 PM »
Does the number appear in the the remote directory numbers form.
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Offline jrg0852

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Re: Multicall on another switch?
« Reply #4 on: January 22, 2014, 03:16:01 PM »
Is the phone in question resilient to the controller that the line resides?
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