Mitel HX with multiple SIP accounts from same provider

[IPInstaller]

I would like to know how to configure a Mitel HX with multiple SIP accounts from the same provider.
The system gives an error due to the registrar address already being used.
Any suggestions welcome.

[Tech Electronics]

IPInstaller,

Each SIP trunk group must have unique IP addresses or Fully Qualified Domain Names (FQDN). If you attempt to create a SIP trunk group with identical IP/FQDN values, an error message appears. This is where you would need to use the Alternate IP/FQDN as some providers use multiple IP addresses to send SIP messages to the 5000 CP. You must add All IP addresses or FQDNs other than the primary IP/FQDN to the list for all calls to be successful.

Hope that helps you out a little bit.

Thanks,

TE

[IPInstaller]

Thanks TE.
So it is not possible to create multiple SIP accounts using the same registrar IP address.
 

[Tech Electronics]

IPInstaller,

Not to be rude, but what exactly are you trying to accomplish? Are there seperate accounts with seperate trunks from the same provider and if so then why?

Thanks,

TE

[IPInstaller]

Exactly that.
A historic setup whereby the SIP provider didnt put all numbers under the same account.
I will have to get them migrated to one account.
Thanks for your help.

[Tech Electronics]

IPInstaller,

Sorry I couldn't be more helpful.

Thanks,

TE

[IPInstaller]

Not at all. Thanks for clarifying.

[mem5449]

Yeah we found out this little shortcoming after adopting SIP fully. Would be nice to have separate accounts. What of you wanted to have 2 companies on one 5000 and do pseudo-tenanting (separate A/A menus, trunk groups) but use the same SIP provider? This would be a gotcha for the current 5000 SIP setup.