Call Rerouting on Multiline Sets

[KHawkes]

I have 2 trunk #'s linked to the same multiline set that I need to reroute; one to an ACD path after no answer, and the other to a specific voicemail after no answer.

What is the correct way to accomplish this?

[ralph]

Create 2 unique hunt groups.
Put the phone in both groups.
Via trunk attributes route the first trunk to the first hunt group and the second trunk to the second hunt group.
Now reroute the hunt group to where you want it to go.

Ralph