Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel MiVoice Business/MCD/3300
»
Call Rerouting on Multiline Sets
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Call Rerouting on Multiline Sets (Read 1630 times)
KHawkes
New Member
Posts: 2
Country:
Karma: +0/-0
Call Rerouting on Multiline Sets
«
on:
June 19, 2013, 09:58:14 PM »
I have 2 trunk #'s linked to the same multiline set that I need to reroute; one to an ACD path after no answer, and the other to a specific voicemail after no answer.
What is the correct way to accomplish this?
Logged
ralph
Mitel Forums Admin
Hero Member
Posts: 5767
Country:
Karma: +469/-0
Published Author: http://amzn.to/2dcYSY5
Re: Call Rerouting on Multiline Sets
«
Reply #1 on:
June 20, 2013, 08:28:52 AM »
Create 2 unique hunt groups.
Put the phone in both groups.
Via trunk attributes route the first trunk to the first hunt group and the second trunk to the second hunt group.
Now reroute the hunt group to where you want it to go.
Ralph
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel MiVoice Business/MCD/3300
»
Call Rerouting on Multiline Sets
Sitemap
1
2
3
4
5
6
7
8
9
10