Hi.
I have a situation where we have a VM Port being used for a RAD greeting (which has a directory number of 739), but this keeps going in to DND mode? Does anyone know how and why this could happen!
Basically if I ring 739 directly I get a NO DISTB message. Running a maintenance command "LOCATE FEATURE EXTENSION 739" it shows:
Extension : 739
Active Features :
Do Not Disturb
Service Level: Full
If I go to Users & Devices > Advanced Configuration > DND then I can set the DND to off, however I have done this already today and it has gone back on and I have no clue as to why!
This is the only one we have setup that is doing this!
Any advice would be appreciated!
Kind regards,
Steve