Author Topic: Boot Mitel 5224 via VPN  (Read 11241 times)

Offline stuart3380

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Boot Mitel 5224 via VPN
« on: March 05, 2013, 12:15:13 PM »

 
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favorite  We have recently set up a secure ipsec client to gateway connection from greenbow to a Linksys RV082 on a wireless network. We can ping and access the Mitel 3300 ICP system from the remote computers via the VPN connection. The problem is that we cannot configure the mitel 5224 ip phone correctly so that it boots up. The phone is plugged directly in to the laptop ethernet port.

We are running windows 7

any help would be much appreciated.

Many thanks
 


Offline acejavelin

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Re: Boot Mitel 5224 via VPN
« Reply #1 on: March 05, 2013, 12:37:46 PM »
So your connection is Internet->Laptop->Phone and not Internet->Phone->Laptop? Is the laptop actually building the VPN tunnel?

Assuming Windows and everything else is setup correctly for Internet Sharing and the phone recieves DHCP from the laptop, you should just be able to put the phone in Teleworker mode and point it to the internal IP address of the 3300.

I have not done this, and it may not function properly

Offline stuart3380

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Re: Boot Mitel 5224 via VPN
« Reply #2 on: March 05, 2013, 12:45:07 PM »
Hi 

Thanks for the reply. the connection is Internet->Laptop->Phone

Where do i select Teleworker on the 3300 as i cannot see this option, yes the laptop is building the VPN tunnel

many thanks

« Last Edit: March 05, 2013, 12:47:45 PM by stuart3380 »

Offline johnp

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Re: Boot Mitel 5224 via VPN
« Reply #3 on: March 05, 2013, 12:59:12 PM »
I assume you are using some type of internet sharing on the laptop. While booting the set hold down the 7 button for teleworker menu.

Offline stuart3380

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Re: Boot Mitel 5224 via VPN
« Reply #4 on: March 05, 2013, 01:04:57 PM »
I have set the teleworker to 10.0.0.50 which is the address of the 3300.

What internet sharing option should i be selecting. I thought, as i am connected via VPN and can ping and view server and router everything should work.

Sorry if these are simple questions, new to all of this.

Many thanks

Stu

Offline ralph

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Re: Boot Mitel 5224 via VPN
« Reply #5 on: March 05, 2013, 01:23:57 PM »
Take a look at this article:
www.mitelforums.com/articles/how-to-tether-android-telephone.php

At the bottom of the page it tells you how to set up your laptop to share the connection.
That may get you started.

Ralph

Offline ghost

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Re: Boot Mitel 5224 via VPN
« Reply #6 on: March 06, 2013, 04:10:09 AM »
Personally I would start by ruling out the phone and going back to the pc sharing the connection.

If you plug a pc into the ethernet port on the laptop (so replace the phone with another computer) can the pc connect?


Offline stuart3380

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Re: Boot Mitel 5224 via VPN
« Reply #7 on: March 06, 2013, 07:01:16 AM »
Hi

I have bridged the wireless connection with the LAN connection successfully, with an internet connection.  I have changed my VPN connection to a PPtP connection using the windows VPN system and I am able to ping the Mitel 3300 and also access the server.

I have an IP address displaying on the phone, but i am getting an L2&Boot download error.

any ideas????
many thanks

Offline ralph

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Re: Boot Mitel 5224 via VPN
« Reply #8 on: March 06, 2013, 07:55:39 AM »
Maybe a cross over cable between phone and PC?

Ralph

Offline stuart3380

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Re: Boot Mitel 5224 via VPN
« Reply #9 on: March 06, 2013, 08:01:18 AM »
Ralph, what do you mean by a cross over cable?

i only have one ethernet port on the laptop that is going to the brick.

cheers

Offline johnp

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Re: Boot Mitel 5224 via VPN
« Reply #10 on: March 06, 2013, 08:07:51 AM »
I assume you are getting to remote ip addresses via the pptp connection. One for the pc and one for the phone. You need to verify the phone has all the info it needs, you may try using a static address. Also, it may be a mtu size issue. You could copy the tftp info locally for additional testing.

Offline stuart3380

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Re: Boot Mitel 5224 via VPN
« Reply #11 on: March 06, 2013, 08:27:12 AM »
the IP address that is showing on the phone seems to be the local wireless IP, not for the work servers. i have tried setting a static address and that did not work.

i assumed that if i was on a VPn connection the phone would automatically download my software from the 3300.

is anybody using VPN to set up this way, and if so what client??

i am at a loss!!

Cheers
« Last Edit: March 06, 2013, 08:31:56 AM by stuart3380 »

Offline ralph

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Re: Boot Mitel 5224 via VPN
« Reply #12 on: March 06, 2013, 08:47:18 AM »
Did you put the phone in Teleworker mode?
If not, boot the phone while holding the 7 key.
Put the IP address of the 3300 controller in and save the settings.

Ralph

Offline stuart3380

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Re: Boot Mitel 5224 via VPN
« Reply #13 on: March 06, 2013, 09:23:33 AM »
Hi

The phone has been in teleworker mode with the ip 10.0.0.50 which is the ip address of the 3300


Offline johnp

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Re: Boot Mitel 5224 via VPN
« Reply #14 on: March 06, 2013, 09:55:53 AM »
Ideally if the wireless device could create an ipsec tunnel for you local network this would likely work. If you can create on for the network via your laptop, then you would likely have to put a static address on the phone so that your pc was it's default gateway


 

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