« previous next »
Pages: [1]   Go Down

Author Topic: Cordless headset  (Read 2563 times)

Offline Josti013

  • New Member
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Cordless headset
« on: December 06, 2012, 05:55:41 AM »
I have รก cordless headset connected to the Mitel 5330 IP, here i would like to connect a listen along set (meeluisterstick) on.
Does anyone have a cleu if this is possible?
Logged

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2201
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: Cordless headset
« Reply #1 on: December 06, 2012, 07:00:54 AM »
Wouldn't silent monitoring be better?
« Last Edit: December 06, 2012, 07:08:54 AM by johnp »
Logged

Offline Josti013

  • New Member
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Re: Cordless headset
« Reply #2 on: December 06, 2012, 07:10:01 AM »
We have a 3300 ,and we want to train someone and therefore that person must have the ability to listen with the callcenter operator who is using the cordless headset.
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Cordless headset
« Reply #3 on: December 06, 2012, 07:51:45 AM »
You may be able to get a 'Y' cable from the headset mfg.  Check with them.

But I agree with johnp.   Silent monitor works well for this app.

Ralph
Logged

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Re: Cordless headset
« Reply #4 on: December 07, 2012, 08:09:53 AM »
I assume the wireless headset is a third party model not the Mitel model that has the wireless module in the phone? If it is the Mitel model, you will have to use silent monitoring because I don't think the audio will be anywhere else for you to grab.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10