Author Topic: the directory number is in use elsewhere  (Read 7559 times)

Offline small_eyes

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the directory number is in use elsewhere
« on: December 06, 2012, 11:11:10 PM »
Hi all,

sorry that i keep posting here, as i just new to mitel system. The issue was when i want to set as line type message waiting indiction and put directory number to our extension number, once i click apply ..it prompt the directory number is in use elsewhere..do you know what it mean..how can i solve it?


Offline Jack Xu

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Re: the directory number is in use elsewhere
« Reply #1 on: December 06, 2012, 11:33:41 PM »
use 'locate number XXXX' to find where the number is , then go to that form,delete the number firstly....

Offline small_eyes

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Re: the directory number is in use elsewhere
« Reply #2 on: December 06, 2012, 11:53:25 PM »
thanks..found it..
we got an situation that ..we install IP console for reception number(111), if someone call to reception number it will automatically forward to another user phone(222) to pick up the call. I dont know how to set that if she unable to pick up the forward call, how it will go to reception(111) voice mailbox? 

Offline x-man

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Re: the directory number is in use elsewhere
« Reply #3 on: December 07, 2012, 04:24:03 AM »
use call rerouting (first reroute) to forward to first extension and second reroute to VM box of reception?

Offline ralph

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Re: the directory number is in use elsewhere
« Reply #4 on: December 07, 2012, 08:06:55 AM »
Quote
sorry that i keep posting here, as i just new to mitel system.

Small_eyes,
That's why we're here.   We were all new to Mitel at some point.

Ralph


 

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