Email issues

[weisssj]

I'm conistently getting errors when the 5000 is trying to forward a voicemail to email, or to notify the administrator via email.  I believe that the system is still trying to use SMTP port 25 even though I've changed it to port 465.  Any help?

From the mail.mainlog file

Nov  1 09:23:29 Mitel5000-Colusa exim[2062]: 1TTxYF-0000XG-00 <= ftrsurvellience@frontier.com U=root P=local S=365273 T="[0:17] Message for MB 7214 from a caller at (530) 908-0121"
Nov  1 09:24:29 Mitel5000-Colusa exim[2064]: 1TTxYF-0000XG-00 relay-ftrcom.glb.frontiernet.net [199.224.64.207]: Connection reset by peer
Nov  1 09:24:29 Mitel5000-Colusa exim[2064]: 1TTxYF-0000XG-00 == stephen.weiss@ftr.com T=remote_smtp defer (104): Connection reset by peer: relay-ftrcom.glb.frontiernet.net [199.224.64.207]
Nov  1 09:25:32 Mitel5000-Colusa exim[2284]: 1TTxYF-0000XG-00 smtp.mail.us.am0.yahoodns.net [98.136.185.95]: Connection reset by peer
Nov  1 09:25:52 Mitel5000-Colusa exim[2284]: 1TTxYF-0000XG-00 smtp.mail.us.am0.yahoodns.net [98.139.212.139]: Connection reset by peer
Nov  1 09:26:13 Mitel5000-Colusa exim[2284]: 1TTxYF-0000XG-00 smtp.mail.us.am0.yahoodns.net [98.138.84.55]: Connection reset by peer
Nov  1 09:26:13 Mitel5000-Colusa exim[2284]: 1TTxYF-0000XG-00 == stephen.weiss@ftr.com T=remote_smtp defer (104): Connection reset by peer: smtp.mail.us.am0.yahoodns.net [98.138.84.55]

[acejavelin]

Pretty sure the 5000 only supports un-encrypted SMTP, have you tried using telnet and simulating an email and see what you get?

[weisssj]

I don't believe it's trying to send out encrypted.  Here is what I found about Yahoo's SMTP server:

•Yahoo! Mail SMTP server address: smtp.mail.yahoo.com
•Yahoo! Mail SMTP user name: Your full Yahoo! Mail email address (including "@yahoo.com")
 •Yahoo! Mail SMTP password: Your Yahoo! Mail password
•Yahoo! Mail SMTP port: 465
•Yahoo! Mail SMTP TLS/SSL required: yes


I have these settings in the System - Email Gateway.  In the user mailbox, I have "Enable SSL for E-Mail Server Connection" set to "Yes".  FYI - I am running 5.1 SP2 for the 5000.

[weisssj]

Port 25 is an obvious issue with Yahoo.

I finally tried GMAIL and it is now working as they allow 25.

[weisssj]

Now I'm having an issue that all my test messages/emails are still failing as they are trying to use the "older" information to get out.  I've already deleted those messages from the mailbox.

How can I clear this?

[acejavelin]

Pretty sure they will time out and disappear on their own.

Best bet for an email relay server when you run into something like this is to get a really cheap PC (I have used even a PENTIUM II-450 with 512MB RAM) and install MSL with no blades, do not register it with AMC, then use it as just an email relay server, works super slick. Just set it up to accept local only mail injections, point the 5000 (3300 or any other SMTP sending device) to it as it's mail server and let it handle all the relaying. This is also very handy sometimes as a DHCP server for the voice VLAN since the 5000 does not have an embedded DHCP server. Lately I have been picking up Pentium 4 PC's with 1GB RAM and an 40GB hard drive at the local state surplus place for $40, works great.

[ralph]

Here's a version of MSL that doesn't require you to register to the AMC.
wiki.contribs.org/SME_Server:Download

There's a bit of history with this and Mitel so they're connected in a way.

Ralph

[acejavelin]

Actually, none of the versions of MSL require you to register them with the AMC, unless you actually want to install some software blades. But thanks for the link, I will check it out.