Warning Alarm

[donbru01]

Hi at all , i have this issue .
From 3 week my Mitel 3300ICP rel 9 , randomly phone when answer incoming call "call drop" after it when phone try to make external call each time that is make 0xxxx i receive congestion .
I reboot phone , for 1-2-3-x call work after issue occurs .
I must restart callserver .
When i have this issue into software logs warning i receive it

Log Number:    2214
Severity:    Warning
Date:    2012/Oct/26
Time:    12:12:29
Source:    CCC_Ipsw
Description:    CompleteFsmRequest: MID:9b990989 CID: 799014d PCC[ 0x799014D ]: Tx[ TDM, PortId:20, CompId:24, DN: ] Rx[ IP_PHONE, PortId=501, CompId=1, DN:458 ] completed in [ 10020 ] msec in state [ STREAM_CLOSED ] with a failure [ FSM_TX_CLOSE_TIMEDOUT ]
File Name and Line Number:    IPSwSP_fsm.cpp;5176


Log Number:    2215
Severity:    Warning
Date:    2012/Oct/26
Time:    12:12:32
Source:    MSGMH
Description:    Open MID:849ee998 CID: 49ee156 MSGConnection[CID:49ac14c] already exists, OpenRxNack to CCC. 
File Name and Line Number:    MSGNegotiator.cpp;367

[ralph]

I think congestion only has to do with trunking.
If you have more calls attempting to access a trunk group than you have trunks you usually get a congestion log.

What kind of trunks do you have?   And how many trunks do you have?

Ralph

[donbru01]

We have not more trunk , i suppose we have a corrupt database .
But we cannot able to investigate better for find this issue  , because we not know more command on Mitel
I suppose we have delete phone not correctly and after this command issue occurs

[donbru01]

Hi at all , i have solved issue .
this issue is present after upgrade 16 sip-trunk to Cisco Call Manager .
We have found that PBX isn't sincronize with ISDN PRI , after set clock correctly for the moment no problem

thanx