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Offline tag

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screen saver
« on: March 10, 2009, 05:00:49 AM »
Any one know why IP sets screen saver date & time is not updating? before it was updating but now it is not updating...??
any solution for that?


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Offline Mattmayn

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Re: screen saver
« Reply #1 on: March 10, 2009, 07:25:11 AM »
What are you using as the screen saver, the default image? This doesn't show the date and time, just the release, load, hardware rev, and ICP rev.
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Offline Mattmayn

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Re: screen saver
« Reply #2 on: March 10, 2009, 07:25:44 AM »
I assume you are asking about 5330 and 5340 sets.
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Offline tag

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Re: screen saver
« Reply #3 on: March 10, 2009, 07:47:20 AM »
Set types is 5330 & the file which i used was made form  the site : http://demo.ingeniussoftware.com ,

System info : 3300 ICP R8.0.7.16._2

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Offline ralph

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Re: screen saver
« Reply #4 on: March 10, 2009, 08:03:09 AM »
I know that at one point we had a bug in the screen saver software that required new software.   The date was always a day behind.  Had to get ahold of ingenious to figure it out.   The result was I had to pull down the software again and re-install the screen saver with new code.   I'd bet it would be the same thing for you.

Ralph
www.kitcarauction.com
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Offline tag

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Re: screen saver
« Reply #5 on: March 10, 2009, 10:38:40 AM »
Thanx for your help...could tell me how to remove that application from the system?
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Offline ralph

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Re: screen saver
« Reply #6 on: March 10, 2009, 11:55:55 AM »
You have to go through the install proceedure.  When there, there is a checkbox to remove from the phones.

Ralph
« Last Edit: April 23, 2014, 04:16:19 PM by ralph »
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Offline tag

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Re: screen saver
« Reply #7 on: March 27, 2009, 03:19:47 AM »
Could any tell me how to upgrade 5330 sets firmwire,
Load version is  : 01.02.01.08  and i needed to upgrade to latest.

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Offline Mattmayn

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Re: screen saver
« Reply #8 on: March 27, 2009, 10:01:01 AM »
Best bet is to upgrade the 3300 to a newer release.
You can ftp the 53xx firmware to the 3300 and update this way. I have never done this, just know that there is documentation on how to do it.
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Offline tag

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Re: screen saver
« Reply #9 on: March 27, 2009, 11:41:58 AM »
If i upgrade 3300 relese from 8.0 to a 9.0 do i need a license?

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Offline Mattmayn

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Re: screen saver
« Reply #10 on: March 27, 2009, 01:30:16 PM »
You will need a new password from AMC so your SA must be up to date.
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Offline tag

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Re: screen saver
« Reply #11 on: March 27, 2009, 02:09:05 PM »
did they charge for it?

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Offline Mattmayn

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Re: screen saver
« Reply #12 on: March 28, 2009, 09:44:53 AM »
I take it you are not a dealer? The only charge from Mitel is the Software assurance, your dealer may charge you for the upgrade if you guys don't have an agreement in place that would cover them.
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Offline tag

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Re: screen saver
« Reply #13 on: April 01, 2009, 07:02:02 AM »
Do i need HTML Applications License to use the screen saver?
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Offline Mattmayn

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Re: screen saver
« Reply #14 on: April 01, 2009, 10:55:08 AM »
I have never heard of that license.
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