Hello,
I'm trying to help out a user who has an analog phone on the system with a request they have.
Basically, they have an internal extension that doesn't have a DDI - something like ext. 270, whereas the DDI scheme ends at 269.
(Odd, yes. All down to money reasons unfortunately).
Anyway, basically, they would like all calls to their extension to forward to an external number when they are unable to answer their phone.
They are not due for an upgrade to an IP Phone until sometime late this year, and the call forwarding issue is a big problem at the moment.
As we're using a 3300 ICP, can any of you provide me with the details on how to do this?
Thanks
Joe