Author Topic: Mitel MCD Transfer Announcements  (Read 3844 times)

Offline hsearson

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Mitel MCD Transfer Announcements
« on: January 21, 2011, 10:14:16 AM »
We have a system running MCD 4.2 and I was asked about how to change the transfer announcements while in Auto Attendant.  The customer is asking if we can remove the....  "You are being transferred to....".

I have been searching the help files in the system but I can not locate any reference to it.  Can anyone help with this?


Offline limamikeseven

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Re: Mitel MCD Transfer Announcements
« Reply #1 on: January 26, 2011, 08:05:22 AM »
Have a look at the technician codes, however there isn't one available to remove the "you are being transferred to" but you can certainly adjust some of the auto prompts.

Offline DavidCarter

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Re: Mitel MCD Transfer Announcements
« Reply #2 on: February 01, 2011, 10:03:59 AM »
Have a look at the technician codes, however there isn't one available to remove the "you are being transferred to" but you can certainly adjust some of the auto prompts.

Hi, where can I get a full list of technician codes?

Offline limamikeseven

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Re: Mitel MCD Transfer Announcements
« Reply #3 on: February 01, 2011, 12:38:27 PM »
Not quite sure, I have attached the ones I had to the previous post.


 

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