YourSite Explorer programming time periods

[gvharten]

Hi,

I have searched the web and asked several Mitel engineers in our organization how I can program a time period in a YourSite schedule. But they couldn't help me.
I want schedules for several different time periods. For example, during time period 1 I want to route calls to number 1xxx and during period 2 to number 2xxx. I can program day by day in a schedule, but for periods such as a week, month or sometimes longer it is not desirable to do this day by day.
In the past I have programmed several Avaya pbx'es (via Avaya voicemail server) and there I could do almost everything regarding to schedules, menus etc. I hope that Mitel can do this too.

We have an Enterprise Mivoice Business cluster of 3 PBXs with Micollab server. This is an enterprise solution that I expect can also create advanced switching and schedules.

I hope someone can help me further and I hope that programming periods is possible.

[gvharten]

In the mean time I spoke to a Mitel engineer. He told me that this option is a requested by many administrators but this feature request is still in "People want it status" at Mitel. I find this really unbelievable. Such a big company in telephony! Only solution is to let people switch routings bij hand via a menu (I suppose) or let an administrator program it everytime a period switches...

This is a shame Mitel!

[lundah]

Depending on your schedule rotation needs, YSE may not be the best place to set up the schedule, you may want to do it in the MiVB itself via Business Schedules and re-routes.