I'm having an issue with MiCollab (9.8.3.1-01). I'm trying to set up a fax capable mailbox and assign it to a user in MiCollab (we have several already created). I have the user created, but when I go into the NuPoint Unified Messaging tab to assign an existing mailbox, the list does not include the newly created mailbox. I've even waited an after creating the mailbox before trying to assign it. I've had this issue before when trying to setup MiCollab users for softphone access and have yet to find a solution to this. Anyone run into this and if so, what can I do to fix and or prevent this from happening? I do have plenty of licenses for this, so that's not the issue.
Thanks!