Hello,
I'm having a serious brain fart moment and can't seem to setup something I though I had done previously. I have a department of 3 users each with a Mitel 5330e, only one of them is working in the office but has a lot of meetings so isn't always around. None of the phones are set to forward.
What I wanted to do was have the phones setup to divert to the Hunt Group if not answered, which I managed on the Routing 1st Alternative. If they then we're still not picked up I wanted it to jump to the Voice Mail of the Hunt Group. I have the Voice Mail on the Hunt Group but can not manage to get it to divert to it. If I call the Hunt Group number it diverts to Voice Mail after 6 rings. I've tried 1st Alt and 2nd Alt on the Hunt Group/Voice Mail but can not get it to work. (Ext - Hunt - VM)
I may be going about this completely the wrong way. Any help/direction much appreciated.