How to Reprogram a Mitel 5320e IP Phone to a New Number

[kgilbert999]

I need to reprogram a Mitel 5320e IP Phone to a new number. Someone suggested ***New Number and then press hold. That is not working. Can anyone tell me how to do this? I am on a 3300 with MiVoice Business. Thank you.

[acejavelin]

If it is associated with an extension now, you will need to log into ESM and delete the mac address from the current extension... the *** is usually the PIN Registration code and won't do anything on a phone that is already registered. If the phone is new and replacing and existing phone, it is usually ### {EXT #} but that depends how your system is programmed.

[ralph]

Has the number already been programmed in the system?
If not, it will need to be before the *** or ### will work.

Ralph

[NEPhoneGuy]

System could also be set for the incorrect phone type. It won't PIN if programming isn't set for a 5320e