Author Topic: MiCollab SIP Softphone and Ring Group Presence  (Read 2107 times)

Offline bigyorkshire

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MiCollab SIP Softphone and Ring Group Presence
« on: March 20, 2020, 10:25:52 AM »
Hi all,

Am I right in thinking that users on MiCollab can manage their ring group presence through the client?

Not the Personal Ring Group - the normal Ring Group they are a member of.

If so - how?

Thanks.


Offline bigyorkshire

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Re: MiCollab SIP Softphone and Ring Group Presence
« Reply #1 on: March 20, 2020, 01:11:39 PM »
Sorted, it's the 'User can manage group presence' setting

Offline mark.vanderheijden

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Re: MiCollab SIP Softphone and Ring Group Presence
« Reply #2 on: March 23, 2020, 03:48:32 AM »
And you can activate/deactivate it for all users via:

To get around this log in via putty then:-
1. Type “tt” at command prompt and hit enter, screen will echo back:-
psql (9.3.8)
Type "help" for help.
2. Type the following at command prompt:-
update intl_enterprise_user_settings set group_presence_control_flag=1/0;
            System will reply with “UPDATE <<user number>>
3. Type \q to quit.

Offline bigyorkshire

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Re: MiCollab SIP Softphone and Ring Group Presence
« Reply #3 on: March 26, 2020, 06:41:34 AM »
Thanks for the tip!  :)

Offline kokolino23

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Re: MiCollab SIP Softphone and Ring Group Presence
« Reply #4 on: December 21, 2020, 08:21:55 AM »
Hello,
How did you configure the group presence on the softphone itself?
On a normal deskphone, we can have a group presence key but I'm not sure how would that work on the sofphone.
Thanks


 

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