Hello,
I have a mitel 3300 icp with integrated voicemail. it has 215 mailbox licences.
I have over 30 people who have voicemail activated on the sydtem and seems to work fine.
The issue i have is that i have created 2 new users and ticked voicemail in the user config, the mailbox has been created however when i ring the ddi or the internal ext number the call doesnt seem to be going through to voicemail if the call isnt answered. the user is a hotdesk user aswell but so are the other users voicemails that work..
any suggestions?
Thanks people